The Non Emergency Patient Transfer Service (NEPTS) transports people, who are unable to travel by other means, to and from doctors surgeries and the hospital for medical appointments.  NEPTS can only be booked by a doctor or other healthcare professional and is intended for people who struggle to walk or need extra support during your journey due to a medical condition. 

The service includes a wheelchairs service and a stretcher service for patients who require mobility support.

The provision of non-emergency transport between home, hospital or other medical facilities helps to ensure that our emergency ambulance crews are available for critical and emergency cases.

Speak to your Doctor or other healthcare provider to arrange access to the service.