St John provides the Emergency Ambulance Service on behalf of the States of Guernsey through a grant from the Committee for Health & Social Care.  The grant is a contribution towards the operating costs of the service, with the remaining costs being met in a variety of ways including the subscription scheme.

Mission statement: We deliver care, knowledge and related health services to prolong healthier lives.

As Guernsey’s only emergency ambulance service, we have a vital role to play in addressing the challenges of increasing demands on healthcare and changing demographics, ensuring all of our patients get the right care, in the right place at the right time.

Demand for the ambulance service has increased significantly in recent years, with the St John Emergency Ambulance Service now responding to over 7,000 emergency calls each year, including calls to the neighbouring smaller Channel Islands on the Flying Christine III.

Pre-hospital care and medical treatment is delivered by four teams of Registered Paramedics, Emergency Medical Technicians and Emergency Care Assistants, all qualified to UK NHS standards.

Double crewed ambulance vehicles are fitted with state-of-the-art diagnostic and treatment equipment which allow clinicians to administer urgent and emergency pre-hospital care on scene at a patient’s home, or by the roadside. The vehicles are designed to give maximum comfort for patients and a practical working environment for medical crews.

The St John Emergency Ambulance Service, in Guernsey, responds to 999 calls and requests for immediate response by clinicians. All ambulance vehicles are dispatched through the Joint Emergency Services Control Centre (JESCC).

In 2021 as part of the ongoing development of services, a St John paramedic was seconded to HSC to develop pathways to support frailty, through prevention and early intervention, to improve the quality of people’s lives through offering better access to assessment and care services.

The fleet of ambulance and vehicles, some of which are multi-functional, comprise of:-
+ Emergency ambulances
+ Rapid response cars
+ 4 x 4 rescue response vehicles
+ Command vehicle
+ PTS vehicles, including a bariatric capability


Emergency Ambulance

An ambulance responding to an emergency call will incur a charge of up to £447 for a local resident.

Other charges for paramedic treatment may also apply.

Patient Transport Service

St John also provides a non-emergency Patient Transport Service (PTS).

A PTS transfer will incur a charge of up to £144 per journey.