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Why do I need
pay for an
ambulance?
St John Ambulance & Rescue Service provides the Ambulance Service on behalf of the States of Guernsey through a grant from the Committee for Health & Social Care. The grant is a contribution towards the operating costs of the service with the remaining costs being met through fees and charges and, occasionally specific donations.
‘Peace of Mind’
The subscription scheme is an internally managed scheme that allows subscribers to benefit from a limited number of emergency ambulance call outs during the calendar year.
In the unfortunate instance where you need an emergency ambulance, we will always be there, but without a subscription you may have to pay up to £562 per call out. (Please note these charges apply per call out even if no hospital conveyance is required). If you have a subscription, its covered. See terms and conditions for full details.
What is the
subscription
scheme?
As a local resident, by becoming a member of our Subscription Scheme, you will help us to provide essential ambulance services to the Bailiwick of Guernsey.
By becoming a member, you will be entitled to:
• 5 emergency ambulance responses (regardless of age or pre-existing medical conditions); including assessment and treatment by a paramedic or other qualified ambulance clinicians, including conveyance to the hospital if necessary.
• 10 non-emergency patient transfers (under the direct instruction of a Health Care Professional where you are unfit to travel by any other means for medical treatment or medical appointment).
• 5 Marine ambulance responses or transfer by the marine ambulance, assessment and treatment by ambulance clinicians on the marine ambulance.
The quick and easy way to join our subscription scheme is via our online portal. You can be covered within 24 hours of completing the form and making payment.
Visit our online portal at https://subscription.stjohn.gg where you can pay with a debit/credit card.
Other methods of payment are:
By Post
Send the completed and signed Record of Subscription along with either:
a) a cheque payable to St John Ambulance & Rescue Service or;
b) a completed and signed direct debit form
Please do not mail cash.
Please post to St John Ambulance & Rescue Service, Ambulance Station, Rohais, St Peter Port, Guernsey, GY1 1YN
In person either at the Ambulance Station (noting possible restricted access due to building works) or at any branch of Guernsey Post
Please complete the Subscription Membership Form (available at the ambulance station, at Guernsey Post, in various care homes, doctor’s surgeries and other selected locations in Guernsey and take to the ambulance station or Guernsey Post branch, where you will be able to pay with cash, debit card, cheque or hand in a completed direct debit form.
In person at a Community Centre/Locations.
These are varied in location and will be announced in the media in advance. The emphasis is on accessibility and we will be in each location for just a few hours at a time where we will be able to process subscription payments by debit/credit card, cheque or completed direct debit form, but NOT cash.
PRIVATE MEDICAL INSURANCE
You may be covered by private medical insurance. If you are, please check with your insurer the level of cover for ambulance services to ensure it is enough to meet our possible charges. Please note that we do NOT engage directly with insurance companies, we can only invoice you directly and it will be for you to settle your account with us.
DONATIONS
St John Ambulance & Rescue Service LBG is a not for profit organization and registered charity. We use charitable funds in many ways for the benefit of the community including, in some cases, specific projects and pieces of equipment to help deliver our primary emergency service, including the Marine Ambulance.
If you can help with a donation to our charitable work in the community, please let us know or send your donation to St John Ambulance & Rescue Service, Ambulance Station, Rohais.
2025 Fees & Charges
Subscription Charges
(Bailiwick of Guernsey Residents Only)
Base annual subscription
Guernsey Residents (charge per person)
Adult (18 & over, under 65)
£68.00
Child (under 18)
£31.00
Senior Citizen (65 and over)
£48.00
Sark Residents (all age groups)
£157.00
Top Up Subscriptions within the base calendar year
Non-Emergency Patient Transport only
(extra 10 journeys)
£41.00
Top Up 1 subscription
Guernsey Residents (charge per person)
Adult (18 & over, under 65)
£136.00
Child (under 18)
£62.00
Senior Citizen (65 and over)
£96.00
Sark Residents (all age groups)
Top Up not available
Top Up 2 subscription
Guernsey Residents (charge per person)
Adult (18 & over, under 65)
£204.00
Child (under 18)
£93.00
Senior Citizen (65 and over)
£144.00
Sark Residents (all age groups)
Top Up not available
Emergency Ambulance Charges
Bailiwick Residents
Emergency Ambulance Response
£471.00
Paramedic Treatment
£91.00
Hospital Discharge
£230.00
Airport Transfer
£471.00
Inter-facility Transfer (single crew)
£97.00
Inter-facility Transfer (double crew)
£157.00
Non-Bailiwick Residents/Visitors
Emergency Ambulance Response
£926.00
Paramedic Treatment
£102.00
Hospital Discharge
£483.00
Airport Transfer
£483.00
Inter-facility Transfer (single crew)
£142.00
Inter-facility Transfer (double crew)
£198.00
Non-Emergency Ambulance Charges
(Guernsey Residents Only)
This is our Patient Transfer Service and is ONLY available for Guernsey Residents when booked by a medical or healthcare professional.
Patient Transfer (single crew)
£91.00
Patient Transfer (double crew)
£152.00
Patient Transfer (private)
£152.00
Marine Ambulance
Bailiwick Residents
Non-Bailiwick Residents/Visitors
Deployed to Herm
£622.00
£908.00
Deployed to Sark
£2,329.00
£2,630.00
Deployed to Alderney
£3,116.00
£3,630.00
Deployed to Cruise Ship
£3,539.00
£3,932.00
Terms & Conditions
As a local resident, by becoming a member of our Subscription Scheme, you will help us to provide essential ambulance services to the Bailiwick of Guernsey.
By becoming a Subscriber, you will be entitled to:
• 5 emergency ambulance responses (regardless of age or pre-existing medical conditions); including assessment and medical treatment by a paramedic or other qualified ambulance clinicians;
• 10 non-emergency patient transfers (under the direct instructions of a Health Care Professional where you are unfit to travel by any other means for medical treatment or a medical appointment);
• 5 Marine ambulance response or transfer by the marine ambulance, assessment and treatment by ambulance clinicians on the Flying Christine III.
You will not become a Subscriber or be entitled to the benefits of the Scheme until 24 hours AFTER you have made payment in full or had your direct debit mandate accepted.
The subscription year and charges run for a calendar year. At the end of each year the Ambulance & Rescue Service announces its charges and terms for the following year.
Payment can be made by monthly direct debit, for a minimum of 12 months, or by up-front payment for the remainder of the calendar year.
All the subscriptions are individual subscriptions but can be grouped into a single account/payment.
To become a Subscriber of the Subscription Scheme, you must pay the membership fee as an individual based on the Subscriber’s age at the time of taking out the subscription. (Child: under 18, Adult: 18 to 64, Senior Citizen: 65 & over).
Sark residents taking a subscription would need to pay the fixed Sark rate, regardless of age but subject to the same terms and conditions.
Joining as a
new Subscriber
& making payment
You may sign up as a new member to the Subscription Scheme at any time.
The following payment methods are available:
1. Online (debit or credit card) at the Subscription Scheme self-service portal.
2. Completing and signing the Subscription Scheme leaflet and posting to the Ambulance Station, Rohais, St Peter Port, GY1 1YN along with a cheque payable to St John Ambulance & Rescue Service.
3. In person at the Ambulance Station or at one of our partner’s sites or temporary outreach sites when available.
Debit/Credit card – through the online subscription portal
(Please note, we do not accept American Express);
Cheque, cash or Debit/Credit card (in person);
By setting up a direct debit.
Cash is not accepted at outreach sites.
Cheques that are sent to the Ambulance station will be banked within 30 days of receipt. In the event there is an error on your cheque, your cheque is returned unpaid or you have completed the joining form incorrectly, we will contact you.
Your cover will be effective once we receive your cheque. However, if there are any errors on the cheque or it is returned unpaid, you will not be covered until payment is made in full.
You may, at any time, choose to pay by setting up a Monthly Direct Debit. We will endeavour to debit the funds on the last working Friday of each calendar month. Should any Direct Debit subscribers wish to change their bank details they need to cancel the old instruction with their bank (if not closing their account) and complete a new form.
If a Direct Debit is returned unpaid you will not be covered until payment is made in full.
In the event of cancellation of your subscription, you will not be charged a cancellation fee. Additionally, you will not be entitled to a partial or full refund.
Renewing membership of the Subscription Scheme.
Existing members of the Subscription Scheme will receive either a letter or email with instructions on how to renew for the following year.
UK and Jersey residents are covered by the Reciprocal Health Agreement.
Alderney residents needing an ambulance in Guernsey are not charged as they are covered under the Alderney agreement.
Data Protection
Please see our Privacy Notice or send a request to our offices.
