We’re delighted to welcome Dr Matt Jackson as our new Medical Director.

Matt is a Consultant in Emergency Medicine at the Emergency Department at the Princess Elizabeth Hospital. He has worked in Guernsey since 2020 after starting his career in Yorkshire.

As Medical Director he will play a key role in supporting the clinical workforce, strengthening our commitment to patient safety and quality, and help to shape the future direction of the ambulance service.

Matt said: “I am extremely excited to start this job and help develop the outstanding medical service that St John Ambulance and Rescue already deliver to our close knit community.”

His predecessor, Dr Neil Robinson retired from the role earlier this year and we would like to thank Neil for his support and guidance during his term of office. ... See MoreSee Less

Congratulations to our fantastic Non-Emergency Patient Transfer Service (NEPTS) team who won the Outstanding Team award at the Channel Islands Customer Service Awards.

The award recognised the extra care, compassion and service they showed to an end of life patient.

The award was collected by Team Leader Nicky and her Deputy Dave.

Congratulations to the whole team! It is truly deserved.

Island FM St John International ... See MoreSee Less

Storm Austen is currently at its peak in Guernsey, with wind speeds of force 8 and gusts of up to 60mph. The top windspeed from the storm has likely already been recorded at 05:41am at 76mph.
Wind should ease slightly by midday, but still remain strong this afternoon, and heavy, intermittent rainfall will continue throughout today.

There have been no serious incidents resulting from the storm, although emergency services have responded to a number of reports of fallen trees this morning, the majority of which have already been cleared either by fire crews or tree surgeons. Crews also responded to reports of structural damage at a private property in the early hours of this morning.

Northside is currently closed because of tiles coming loose on a building.

Thank you to the public, as roads have remained largely clear which has allowed services to quickly respond to reports as and when needed.

We will continue to monitor the situation as the storm passes over the islands, and we’d continue to encourage people to take sensible precautions until wind speeds have returned to normal levels. ... See MoreSee Less

In preparation for Storm Austen, the ambulance service in Guernsey and Alderney put arrangements in place which have been continually reviewed based on the latest information. The safety and protection of patients, staff and volunteers will continue to be our priority.

Operational changes may be needed during the storm, and at times there may be delays to ambulance responses. For medical emergencies the public is advised to call 999 in the normal way. Calls will be triaged with the priority being given to life-threatening cases.

A paramedic officer has been stationed at the Joint Emergency Services Control Centre (JESCC) to assist with clinical triage. For some less urgent calls, medical advice from a clinician may be given over the phone.

Additional ambulance crews and Operational Commanders have been on duty overnight and into Friday.

The Non-emergency Patient Transfer Service (NEPTS) is delaying early cases. Any patients whose journey is not essential will be contacted by the NEPTS team and the journey rescheduled.

For the latest information please follow the States of Guernsey social media pages. ... See MoreSee Less